Refund policy
Refund Policy
Last updated: October 29, 2026
Every Artificial7x item is printed on demand just for you. Because each piece is made to order, we do not accept returns or exchanges for change of mind or wrong size. Please check the size guide on each product page before ordering.
Misprinted, damaged, or defective items
If your item arrives misprinted, damaged, or defective, we will send a free reprint or issue a full refund. Report the issue within 30 days of delivery with your order number and clear photos of the problem.
How to request a reprint or refund
1. Contact us within 30 days of delivery. Email us at hello@artificial7x.com or use our contact form at https://artificial7x.com/pages/contact.
2. Include your order number, a short description, and photos showing the issue.
3. We will review your request and reply with next steps, usually within a few business days. You do not need to send the item back unless we ask.
Approved refunds go back to your original payment method. Your bank or card issuer may take 5-10 business days to post the refund.
Wrong address and unclaimed packages
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, or for packages returned as unclaimed. In those cases a reship can be arranged at the customer's cost.
Cancellations
Orders go into production quickly. If you need to cancel, contact us right away; we can only cancel orders that have not yet entered production.
Contact
Email us at hello@artificial7x.com or use our contact form at https://artificial7x.com/pages/contact.